For dental clinics in Singapore

Build your clinic’s entire front desk team.

A done-for-you AI front desk and marketing team for dental clinics. More of the right patients finding you. Every call, WhatsApp and DM answered in seconds. Chairs kept full and overdue patients brought back. Anything clinical goes straight to your team.
Book your AI Readiness Call See a day at the desk

Your clinic’s voice. Your rules. A team that never clocks out.

Illustrative clinic. Names and numbers in the video are examples, not client results.

One day at your front desk

7 AM to 11 PM.
Handled.

Six agents share the work your front desk never has time for. Here is what a normal day looks like.

  1. 7:00 AM
    Reminder agentConfirms today’s patients on WhatsApp. If someone cancels, it offers the slot to your waitlist before the doors open.
  2. 9:00 AM
    Front desk agentAnswers calls, WhatsApp and Instagram DMs in seconds, in your clinic’s voice. Collects CHAS or insurance details and holds the slot for your team to confirm.
  3. Any time
    Straight to a humanPain, swelling, medication or any clinical question goes to your team right away.
  4. 2:00 PM
    Recall agentSpots empty chairs and patients due for a check-up, then drafts a friendly reminder. The manager agent checks it against your rules first.
  5. 6:00 PM
    Feedback agentAsks each patient privately how the visit went. Anyone unhappy goes straight to your practice manager.
  6. 11:00 PM
    Report agentCloses the day and sends the dentist one summary.
How it works

You set the rules.
The agents run the desk.

We build the system around your clinic: your WhatsApp, your calendar, your ad accounts, your policies and your tone. Marketing brings the right patients in, the front desk looks after every one of them, and anything that needs judgement comes back to your team.

The front desk

One manager.
Five specialists.

Each agent has one job. They share what they learn, so your patients get one consistent experience.

Manager agent

Runs the desk.

  • Routes every task to the right agent
  • Checks every message against your rules
  • Flags anything that needs a person

Front desk agent

Calls, WhatsApp, DMs, web forms.

  • Replies in seconds, day or night
  • Answers common questions in your voice
  • Collects CHAS or insurance details

Reminder agent

Keeps every chair filled.

  • Appointment confirmations on WhatsApp
  • Reschedules inside the chat
  • Offers cancelled slots to your waitlist

Recall agent

Brings patients back.

  • Six-month check-up reminders
  • Reaches lapsed patients
  • Only messages patients who opted in

Feedback agent

Hears every patient.

  • Private check-in after each visit
  • Complaints go to your practice manager
  • Patterns show up in the nightly report

Report agent

Closes the day.

  • One summary for the dentist each night
  • Bookings, no-shows and open questions
  • What needs your attention tomorrow
The marketing

The right patients.
Before they call.

The front desk handles every enquiry. The marketing side makes sure the right ones come in, and judges every dollar of ad spend by booked appointments, not clicks.

Ad agent

Meta and Google ads.

  • Builds and tests ads for the treatments you want more of
  • Optimises for booked appointments, not clicks
  • Retargets people who watched or enquired

Market scan

What nearby clinics are running.

  • Finds competitor ads that have run 90+ days
  • Shows what they have in common
  • Points out the gaps you can own

Content agent

Your dentist’s knowledge, posted.

  • Ideas from the questions patients actually ask
  • Scripts, edits and captions for short videos
  • Scheduled for when your patients scroll

Funnel agent

Finds where patients drop off.

  • Tracks ad → enquiry → booking → visit
  • Spots the step losing the most patients
  • Suggests the next test, in plain words
The manager check

Nothing goes out
that breaks your rules.

Healthcare has stricter rules than most businesses. Every message, ad and post is checked before it goes out, and the system is set up so clinical calls stay with your team.

Checked before anything goes out
  1. 01
    Clinical stays humanPain, swelling, medication and side-effect questions go to your team.
  2. 02
    Ads that follow MOH’s rulesNo discount blasts. Ads, posts and recall messages are checked against MOH’s advertising rules before they run.
  3. 03
    Consent firstReminders and recalls go only to patients who agreed to hear from you.
  4. 04
    You see everythingEvery chat is logged. You approve ads and broadcasts before they go live, and get one summary each night.
Built for dental clinics

Your chairs matter.
So does your team’s time.

For clinics where the front desk is juggling the patient at the counter, a ringing phone and the WhatsApps that arrive after closing, while the ad spend keeps running.

Enquiries arrive after hours.

Your clinic is open about 50 hours a week. Patients message for all 168.

Your front desk is stretched.

Reminders, reschedules and recalls happen when there is time, which is rarely.

Your ads bring clicks, not bookings.

Spend goes up, but nobody can say which ads filled a chair.

Your recall list keeps growing.

Patients due for a check-up sit in your system, waiting for a message.

A few things to know

Clear answers.
Before the call.

What does it actually do?

Two sides work together. Marketing plans and runs your ads, studies what competing clinics run, and turns your dentist’s knowledge into short videos. The front desk agents handle replies on calls, WhatsApp and DMs, booking holds, reminders, waitlist fills, recalls, post-visit feedback and a nightly summary. Your team looks after the patients in the clinic and anything that needs judgement.

Can we start with just the front desk or just marketing?

Yes. Most clinics start with the part that hurts most, usually missed enquiries or empty chairs, and add the rest later. Both sides share the same system, so nothing has to be rebuilt.

Will it give clinical advice?

No. It is set up for admin questions only. Pain, swelling, medication, side effects or anything clinical goes straight to your team.

Can it book straight into our clinic system?

That depends on your clinic system. Where it allows bookings from outside, they go straight in. Where it doesn’t, the agent holds the slot and your front desk confirms it. We check which applies to you on the call.

What about CHAS, MediSave and insurance?

The agent collects the patient’s CHAS tier or insurer and any documents before the visit. Your counter still verifies eligibility in your own system.

What about PDPA and MOH’s rules?

Reminders and recalls go only to patients who agreed to hear from you, clinical details stay off WhatsApp, and promotional messages are checked against MOH’s advertising rules before they are sent. We walk you through the setup on the call.

Does it replace my receptionist?

No. It covers after-hours enquiries, overflow, reminders and recalls, so your team spends its time on the patients in front of them.

How do we get started?

Book an AI Readiness Call. We look at your enquiry flow, your clinic system and your front desk’s workload, then tell you which agents fit and which tasks should stay with your team.

Your clinic’s entire team.
Working around the clock.

The right patients in. Every enquiry answered. Fuller chairs, and more time for the patient in the chair.

Book your AI Readiness Call